About us
About RefurbMarket
RefurbMarket is the B2B wholesale storefront of Shenzhen Wulong Digital Technology Co., Ltd. We supply refurbished iPhones — and selected Samsung Galaxy models — to importers, distributors and resellers worldwide, on an RFQ-first basis rather than a consumer checkout.
What we do
Buyers tell us the model, storage, grade mix, quantity and destination market; we match the request against actual lots and reply with a quote, a QC proof scope and PI terms. Grades are quoted as A+ / A / B and disclosed per order. Before payment approval, buyers can request inspection evidence — representative photos, boot status, screen and battery checks, IMEI or serial scope, and packing proof.
First orders can start from a 5-unit trial so the whole loop — quote, proof pack, shipping, claim rules — can be verified at low exposure before scaling to repeat batches. Our after-sales baseline targets under 2% functional RMA within a 30-day window, with written evidence rules agreed before the PI. Export is coordinated through Shenzhen, Hong Kong and international express lanes.
Where we operate
- Operations HQ: SEG Technology Park 7C26, Huaqiangbei, Shenzhen, China — sourcing, inspection and export coordination.
- Hong Kong office: Unit 3017, 1 Hung To Road, Kwun Tong, Hong Kong.
RefurbMarket is an independent wholesaler. Devices are genuine Apple-manufactured hardware, independently refurbished and graded; we are not affiliated with, authorized by, or endorsed by Apple Inc.
Who you talk to
Wholesale enquiries are handled by Charles, our account manager for quotes, QC proof and shipping coordination (Mandarin / Cantonese, English by chat). Response target is within 2 business hours, Monday to Saturday, GMT+8.
Your account manager
Charles
Wholesale quotes, QC proof & shipping coordination · Mandarin / Cantonese · English (chat)
Response target: within 2 business hours (Mon–Sat, GMT+8)