Shipping Policy

Effective Date: April 30, 2026
Store: Refurb Market
Website: https://refurbmarket.store
Support: zeyu@ at refurbmarket. dot store
Registered Entity: Shenzhen Wulong Digital Technology Co., Ltd.
Business Address: SEG Technology Park 7C26, Huaqiangbei, Shenzhen, China; Unit 3017, 1 Hung To Road, Kwun Tong, Hong Kong

1. Order Processing Time

Orders are typically processed within one (1) to two (2) business days after successful payment confirmation.

Prior to dispatch, every device undergoes a final 30-point quality inspection to verify functional integrity, cosmetic grading consistency, and shipment readiness.

2. Shipping Methods & Delivery Time

We provide standard shipping for most destinations. Estimated delivery time is five (5) to seven (7) business days after dispatch, subject to destination and carrier network conditions.

Delivery estimates are non-guaranteed and may be affected by customs clearance, weather, public holidays, or other factors outside our reasonable control.

3. Tracking Information

Once your order has shipped, we will send a shipping confirmation email to your registered email address, including the carrier name and tracking number.

4. Delivery Address Accuracy

Customers are responsible for providing complete and accurate delivery details. Additional carrier charges resulting from incorrect address information may be charged to the customer where permitted by law.

5. Lost, Delayed, or Damaged Shipments

If a shipment is materially delayed, lost in transit, or arrives damaged, please contact zeyu@ at refurbmarket. dot storepromptly so we can coordinate carrier investigation and resolution.