What is the fastest channel for RFQ follow-up?

WhatsApp is usually the fastest channel for active RFQ follow-up and operational alignment.

What details should we include when contacting support?

Include order or RFQ reference, affected SKU scope, destination market, and clear issue summary to speed up triage.

Yes. The same team supports sourcing inquiries, quotation clarification, and after-sales coordination.

Support

Reach our team for pre-sales questions, order follow-up, and after-sales assistance.

Your account manager

Charles

Wholesale quotes, QC proof & shipping coordination · Mandarin / Cantonese · English (chat)

Response target: within 2 business hours (Mon–Sat, GMT+8)

Fastest route

Include model, storage, grade target, destination country, and unit count so Charles can reply with a tighter quote.

zeyu at refurbmarket dot store

+86 173 2121 5629

Mon - Sat, 09:00 - 20:00 GMT+8

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